Shipping Policy

Delivery Time:

• We aim to deliver your order within 3 to 5 working days anywhere in Pakistan.

• Please note that delivery times may vary depending on your location and unforeseen circumstances.

Delivery Fees:

• We offer free delivery for all orders.

• Cash on Delivery (COD).

Tracking Your Order:

• You will receive a tracking number via email and/or SMS once your order ships.

• You can use this tracking number to follow the progress of your delivery on the courier's website.

Delivery Exceptions:

• We do not ship to certain remote areas within Pakistan. Please contact us for more information.

• Large or bulky items may have additional delivery charges.

Damages and Returns:

• Please refer to our full Returns and Exchange Policy for information on damaged or incorrect items.

Contact Us:

• If you have any questions about our shipping policy, please contact us at +92341-1304463 or support@dukanonline.store.

Additional Notes:

• We reserve the right to modify this policy at any time.

• By placing an order, you agree to the terms and conditions of this shipping policy.